How often is data collected for AWS environments?
Data is collected every 5 minutes and then delivered to the application in 15 minute intervals. After 7 days, data is rolled up hourly.
Does Goliath Multi-Cloud Monitor support role-based access?
Yes, there are multiple roles available - Owner, Admin, and Viewer with varying levels of permissions assigned to each by default. Users with the Owner role can access all areas of the product, Admins have access to all but the Billing area, and Viewers cannot access the Settings areas.
How often do the dashboards and charts refresh?
All pages within Goliath Multi-Cloud Monitor refresh every 5 minutes, automatically.
How do I adjust the monitoring thresholds to better fit my environment?
You can adjust thresholds for most monitors using the Monitors page and then clicking on the specific monitor you want to adjust. Be sure to save your changes.
How do I configure email notifications?
Use the Settings > Notifications Settings page to add email addresses for users that should receive notifications. You can add addresses to the main page for anyone that wants to receive all email notifications, or you can add users to specific alert levels (Critical, Warning, Info) for users that just need to receive specific types of alert notifications.
How can I see memory metrics for EC2 instances?
To enable memory, and many other performance metrics, for AWS EC2 instances, you must first have the CloudWatch Agent installed and configured on your EC2 instance. Refer to Amazon's documentation on deploying and configuring the agent. Once configured, Goliath Multi-Cloud Monitor will automatically begin picking up memory metrics and displaying them within widgets in the dashboard.
Do I need to install an agent?
Goliath Multi-Cloud Monitor connects directly to each service to collect metrics using available APIs - there is no need to install an agent. Once an environment is added, Goliath Multi-Cloud Monitor will begin collecting data automatically via the APIs. In some cases you may need to make use of an agent made available from the vendor to enable some metrics (CloudWatch Agents and EC2 instances for example).
How is Goliath Multi-Cloud Monitor Billed?
Customers are billed monthly based on usage for each virtual machine or desktop monitored (for AWS this includes individual WorkSpaces or EC2 Instances). View the Billing page within the app for pricing and plan details as well as payment options.