Uptime & Availability Report

Within Goliath Performance Monitor,  there are a number of reports that can be run to assess your environment. These reports have the ability to be scheduled and run on an automated basis, and or run on demand. Below, are instructions on how to run the Uptime & Availability Report.

Scheduled Report Configuration

1. Connect to your Goliath console
2. Navigate to the Report>Schedule page of the technology
3. On the schedule tab, use the "Report Type" drop-down to choose "Uptime & Availability"
4. Once the report type is selected, click on the "Choose IP Service & Servers/Devices" button to next select the specific report that you'd like to schedule.
   1. 
5. Upon pressing the button, a new pane will appear. First, use the "Service Type" drop down field to select the specific IP Service that you'd like to report on. (For example PING, Agent (goliath agent communication, SQL, HTTP, etc)
   1. 
6. Once you have a Service Type selected, next you can customize the report settings.
   1. 1. Select Servers/Devices - All servers/devices are enabled by default, click the "select" button to choose specific ones instead
      2. Include Maintenance Periods - Within the Goliath Settings page, there is an option to enable maintenance mode configurations to temporarily suppress alerting/monitoring. If you would like to include these details in the report check the box. Specifically the % of time the service/device was in maintenance mode.
      3. Total Available Summary - By default, the report will include information on a per machine basis via a graphical trend. If you would like to see the information in a table type view, check the box to enable Total Available Summary. Output Examples below"
         1. Disabled
            1. 
         2. Enabled 
7. Once all of the options have been set click "ok" to save the configuration. You will then be taken back to the Schedule Reports screen
8. At the top of the page, you can optionally modify the report name field
9. At the bottom of the page, schedule the report frequency:
   1. Run Report Every - click in the white space to configure how frequently the report will run and generate. Once finished, click on the arrow icon to save the field
   2. Start At Date/Time - click in the first white space to choose the date of the initial report. Click in the second white space to choose the time when the report will run. Once finished, click on the arrow icon to save the field.
   3. For Previous Period - click on the white space to configure how much historical data the report will include. (In most cases this will be the same as the "run report every" field. Once finished, click on the arrow icon to save the field.
10. Optionally, click the "email report" check box to enable the report to be sent via email.
11. If the report will be emailed, then use the radio buttons to the left to choose who the report will be sent
    1. Link Only - An email with a hyperlink to view the report
    2. Attach Report As - PDF and CSV are only supported if "total available summary" is enabled
12. If the report will be emailed, lastly click the "specify email details" button to define the email address(es) where the report will be sent and the subject of the email
13. By default, all generated reports are saved as an HTML file in the "reports" folder of the Goliath install directory. If you would like to also save the report as a PDF and or a CSV check the appropriate boxes in the "Export Report" field.  - PDF and CSV are only supported if "total available summary" is enabled
14. By default, all generated reports are named "RPT*" with a random number value. To override this setting, optionally define a report name. To make the report name unique use the macros &D or &T to add the date and or time to the report name.
15. By default, all generated reports are saved as an HTML file in the "reports" folder of the Goliath install directory. To override this setting on a per report basis, enter a new path in the "optional report folder" field.
16. By default, all generated reports will have the URL of "https://{goliathserveraddress}/reports/{reportname}".T o override this setting on a per report basis, enter a new URL in the "optional URL to report" field.
17. When finished, click the "Schedule Report" button
    1. If you dont not see "Schedule Report" button, this means that one of the required fields was not completed. Make sure that the 3 fields defined in step 9 are configured an all of the arrows are clicked in. 
18. To modify an existing scheduled report, see the "queued" tab at the top of the screen.

Run Report On Demand

1. Click the ‘Report’ tab and then select the ‘View’ submenu 
2. Once the page is fully loaded, choose the ‘Uptime & Availability’ report type highlighted in blue 
3. Click the ‘Analyze’ button at the bottom of the page 
4. Upon pressing the button, a new pane will appear. First, use the "Service Type" drop down field to select the specific IP Service that you'd like to report on. (For example PING, Agent (goliath agent communication, SQL, HTTP, etc)
   1. 
5. Once you have a Service Type selected, next you can customize the report settings.
   1. 1. Select Servers/Devices - All servers/devices are enabled by default, click the "select" button to choose specific ones instead
      2. Include Maintenance Periods - Within the Goliath Settings page, there is an option to enable maintenance mode configurations to temporarily suppress alerting/monitoring. If you would like to include these details in the report check the box. Specifically the % of time the service/device was in maintenance mode.
      3. Total Available Summary - By default, the report will include information on a per machine basis via a graphical trend. If you would like to see the information in a table type view, check the box to enable Total Available Summary. Output Examples below"
         1. Disabled
            1. 
         2. Enabled 
      4. Choose how many days/hours that you’d like to report on and the starting date/time
6. Click ‘Ok’ to approve the report parameters and run the report
   1. Please note that the report generation process is tied to this page. If you navigate away from the page or click any other buttons on the page it will break the report process.
7. When the report is completed, select the report and then click the ‘Status’ tab to view the results.