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    Goliath Performance Monitor Installation Guide

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    Heather McLeod
    • Updated

    This article was updated to support v11.9 and newer of Goliath Performance Monitor.

    Article Contents

    Are You Ready to Install?

    Before proceeding, please ensure you have the following items available and prepared:

    1. Confirm that all applicable Prerequisites have been completed
    2. Goliath Performance Monitor Installation file has been download
    3. Your Goliath license key
      1. This should have been provided by Goliath Finance Department upon purchase.
      2. If you do not have your license key please submit a support ticket and a member of the team will look it up and send it over to you. 

    Goliath Performance Monitor Installation Steps

    Click the appropriate link below to jump to the relevant installation steps for installing the Goliath Performance Monitor Server component.

    Install Goliath & Connect to Remote Full SQL Server

    The Setup program will install the Goliath Performance Monitor (GPM) software on the system you want to be designated as the Goliath Server component. In addition, the installer will attach the goliath database to your remote SQL Server and grant the windows service account defined as a database owner. Please note, the installer must be run as an account with sysadmin rights to the SQL Server. 

    1. Connect to the system you want to be designated as the Goliath Server component (RDP or Console)
    2. Ensure that the Server Role "Web Server (IIS)" is not already installed on the system.
      1. If it is, please uninstall the role and reboot the machine prior to continuing
    3. Exit all programs
    4. To install GPM run the installer executable, 'GoliathServer.exe', as a user account with sysadmin rights to the SQL Server in which you will be connecting Goliath to
      1. If you need a copy of the installer, please open a support ticket
    5. The executable will start the install process and display a Welcome installer
      1. mceclip0.png
    6. Click ‘Next’ to view the End User License Agreement. Read the agreement and if you agree with the terms, select ‘I agree to the terms of this license agreement’ and click ‘Next’. If you do not agree or do not wish to continue, select ‘I do not agree to the terms of this license agreement’ and click ‘Cancel’ to exit the installer
      1. mceclip1.png
    7. Enter your product license key provided by Goliath Technologies and select ‘Next’ to continue
      1. mceclip3.png
    8. Please verify and or specify the ‘STATIC IP Address’ or ‘DNS Name’ for the Goliath Performance Monitor Server and Web Interface ‘Console Port’. When finished select ‘Next’ to continue.
      1. mceclip8.png
    9. Once ‘Next’ is selected, the wizard will verify that the Console Port is available. If it is, Goliath Performance Monitor will then continue. 
      1. mceclip10.png
    10. The next step lets you select where to install the Goliath Performance Monitor program. When the appropriate location is confirmed or entered, click ‘Next’ to continue.
      1. The default location is ‘C:\Program Files (x86)\MonitorIT’.
      2. mceclip11.png
    11. If this is a full installation with an official license key, you will see the following options for configuring the database settings. Choose the option for 'Use existing Remote SQL Server'.
      1. mceclip2.png
    12. Next, define the configuration settings for the Remote SQL Server:
      1. Name of the SQL Server instance or Always On Availability Group where database will reside
      2. Name of the Goliath Database
        1. this is defaulted to "GoliathDB" but can be modified if desired
      3. Windows service account, in the format of "domain\user", that has Windows Admin rights to the Goliath Server and will be given the database role membership of "db_owner" for on-going SQL connectivity. 
      4. Credentials for the above user account
      5. mceclip6.png
    13. Please verify that the installation settings listed are correct, if so select ‘Next’ to proceed with the installation or ‘Back’ to make the appropriate modifications.
    14. During the installation process, a progress bar will show the progress of installing the Goliath Performance Monitor, as seen in the figure below.
      1. mceclip1.png
      2. Please Note:  At some points during the installation your screen may go blank. This is a normal part of the installation process.
    15. Once Goliath Performance Monitor is successfully installed the install program will display a message that the installation is complete Click ‘Finish’ to exit the install program.
    16. Launch the desktop Icon to open Goliath Performance Monitor
      1. Please note, the launch may take a few minutes as additional files and services are created at the products initial start-up

     

    Install Goliath & Connect to Local Full SQL Server

    The Setup program will install the Goliath Performance Monitor (GPM) software on the system you want to be designated as the Goliath Server component. In addition, the installer will attach the goliath database to your local SQL Server and grant the windows service account defined as a database owner. Please note, the installer must be run as an account with sysadmin rights to the SQL Server.

    1. Connect to the system you want to be designated as the Goliath Server component (RDP or Console)
    2. Ensure that the Server Role "Web Server (IIS)" is not already installed on the system.
      1. If it is, please uninstall the role and reboot the machine prior to continuing
    3. Exit all programs
    4. To install GPM run the installer executable, 'GoliathServer.exe',as a user account with sysadmin rights to the SQL Server in which you will be connecting Goliath to
      1. If you need a copy of the installer, please open a support ticket
    5. The executable will start the install process and display a Welcome installer
      1. mceclip0.png
    6. Click ‘Next’ to view the End User License Agreement. Read the agreement and if you agree with the terms, select ‘I agree to the terms of this license agreement’ and click ‘Next’. If you do not agree or do not wish to continue, select ‘I do not agree to the terms of this license agreement’ and click ‘Cancel’ to exit the installer
      1. mceclip1.png
    7. Enter your product license key provided by Goliath Technologies and select ‘Next’ to continue
      1. mceclip3.png
    8. Please verify and or specify the ‘STATIC IP Address’ or ‘DNS Name’ for the Goliath Performance Monitor Server and Web Interface ‘Console Port’. When finished select ‘Next’ to continue.
      1. mceclip8.png
    9. Once ‘Next’ is selected, the wizard will verify that the Console Port is available. If it is, Goliath Performance Monitor will then continue. 
      1. mceclip10.png
    10. The next step lets you select where to install the Goliath Performance Monitor program. When the appropriate location is confirmed or entered, click ‘Next’ to continue.
      1. The default location is ‘C:\Program Files (x86)\MonitorIT’.
      2. mceclip11.png
    11. If this is a full installation with an official license key, you will see the following options for configuring the database settings. Choose the bottom option for 'Use existing Local SQL Server'.
      1. mceclip3.png
    12. Next, define the configuration settings for the local SQL Server:
      1. Name of the SQL Server instance or Always On Availability Group where database will reside
      2. Name of the Goliath Database
        1. this is defaulted to "MonitorIT" but can be modified if desired
      3. mceclip8.png
    13. Please verify that the installation settings listed are correct, if so select ‘Next’ to proceed with the installation or ‘Back’ to make the appropriate modifications.
    14. During the installation process, a progress bar will show the progress of installing the Goliath Performance Monitor, as seen in the figure below.
      1. mceclip1.png
      2. Please Note:  At some points during the installation your screen may go blank. This is a normal part of the installation process.
    15. Once Goliath Performance Monitor is successfully installed the install program will display a message that the installation is complete Click ‘Finish’ to exit the install program. 
    16. Launch the desktop Icon to open Goliath Performance Monitor
      1. Please note, the launch may take a few minutes as additional files and services are created at the products initial start-up

     

    Install & Connect SQL Server manually

    The Setup program will install the Goliath Performance Monitor (GPM) software on the system you want to be designated as the Goliath Server component. Additional steps are also included on how to connect Goliath to a SQL Server manually.

    1. Obtain a copy of the Goliath database file
      1. Open a support ticket for information on obtaining a clean database file
    2. Place the Goliath database file on the SQL Server in the appropriate ‘DATA’ Directory
    3. Open SQL Management Studio and connect to the SQL Server
    4. Attach the ‘GoliathDB’ database to the SQL Server
    5. Once the attachment is complete:
      1. Define a Windows Account that has DBO rights to the database
      2. Make sure that the 'GoliathDB' database is set to the highest compatibility level
    6. Connect to the system you want to be designated as the Goliath Server component (RDP or Console)
    7. Ensure that the Server Role "Web Server (IIS)" is not already installed on the system.
      1. If it is, please uninstall the role and reboot the machine prior to continuing
    8. Confirm that the DBO account for the database has local admin rights on the Goliath Server.
      1. If it suggest to sign into the Goliath Server as this account before proceeding further
    9. Exit all programs
    10. Install the latest version of the SQL Native Client which will be needed for the SQL Server connection.
      1. Here is a link to version 11.0 - this is a 2 min Next>Next install
    11. To install GPM run the installer executable, 'GoliathServer.exe',as a user account with sysadmin rights to the SQL Server in which you will be connecting Goliath to
      1. If you need a copy of the installer, please open a support ticket
    12. The executable will start the install process and display a Welcome installer
      1. mceclip5.png
    13. Click ‘Next’ to view the End User License Agreement. Read the agreement and if you agree with the terms, select ‘I agree to the terms of this license agreement’ and click ‘Next’. If you do not agree or do not wish to continue, select ‘I do not agree to the terms of this license agreement’ and click ‘Cancel’ to exit the installer
      1. mceclip6.png
    14. Enter your product license key provided by Goliath Technologies and select ‘Next’ to continue
      1. mceclip3.png
    15. Please verify and or specify the ‘STATIC IP Address’ or ‘DNS Name’ for the Goliath Performance Monitor Server and Web Interface ‘Console Port’. When finished select ‘Next’ to continue.
      1. mceclip8.png
    16. Once ‘Next’ is selected, the wizard will verify that the Console Port is available. If it is, Goliath Performance Monitor will then continue. 
      1. mceclip10.png
    17. The next step lets you select where to install the Goliath Performance Monitor program. When the appropriate location is confirmed or entered, click ‘Next’ to continue.
      1. The default location is ‘C:\Program Files (x86)\MonitorIT’.
      2. mceclip11.png
    18. If this is a full installation with an official license key, you will see the following options for configuring the database settings. Choose the bottom option for 'Manual Configuration
    19. mceclip4.png
    20. Please verify that the following installation settings are correct, if so select ‘Next’ to proceed with the installation or ‘Back’ to make the appropriate modifications.
      1. mceclip13.png
    21. During the installation process, a progress bar will show the progress of installing the Goliath Performance Monitor, as seen in the figure below. You will also see the installation of the SQL Express database installation take place if applicable.
      1. mceclip1.png
      2. Please Note:  At some points during the installation your screen may go blank. This is a normal part of the installation process.
    22. Once Goliath Performance Monitor is successfully installed the install program will display a message that the installation is complete Click ‘Finish’ to exit the install program. 
      1. Now that the installation is finished, there are a few more steps that need to be completed in order to connect Goliath & SQL.
      2. mceclip31.png
    23. Right click the desktop icon for "Goliath Performance Monitor" and run as admin
      1. Upon click you will see the below, click ok. 
      2. mceclip0.png
    24. Launch Windows Services and stop the MonitorIT Server Service
    25. Launch 'ODBC Data Sources (32-bit)' from WIndows Administrative Tools
      1. mceclip14.png
    26. When 'ODBC Data Sources (32-bit)' launches, by default it will be on the 'User DSN' tab. Switch to the 'System DSN' tab
      1. mceclip15.png
    27. You will see an entry listed named "BreakoutRPM" and click the "configure" button
    28. Update the "server" field with the SQL Server and instance name where the database resides then choose 'Next'
      1. mceclip18.png
    29. Keep all default settings on the "How should SQL Server verify..." page and click 'Next'
      1. mceclip19.png
    30. Update the field 'Change the default database to:' to the name of the Goliath database. Also, if the checkbox for "attach database filename" is checked, please uncheck it and then click 'Next'
      1. The default name is 'GoliathDB' but check the SQL Server to be sure it wasn't customized.
      2. mceclip20.png
    31. Keep all default setting on the following page and click 'Finish'
      1. mceclip21.png
    32. A SQL Server Setup window will appear. Click the 'Test Data Source...' button to confirm the SQL Connection is successful. Then click 'OK' to save the configuration. 
      1. Please note, if your user account doesn't have rights to SQL it is ok if the test fails.  
      2. mceclip22.png
      3. mceclip23.png
    33. Now that the DSN is updated, feel free to close the ODBC Data Source application by clicking "OK".
      1. mceclip7.png
    34. Open Windows Services and right click the "MonitorIT Server Service" and go to "Properties"
    35. Go to the "Log On" tab
    36. Change the "Log on as" option to be "This account" and then enter the username and password of the SQL DBO account
      1. mceclip34.png
    37. Click Apply and then OK to save the setting. 
    38. You can now restart the MonitorIT Server Service
    39. Within 2-3 mins, if you refresh the Windows services screen you should now see another service called "MonitorIT Agent Service". Once you see that service created you can launch the technology and and continue to the next section. 

     

    Install w/ Embedded SQL Express

    The Setup program will install the Goliath Performance Monitor (GPM) software and SQL Express 2017 on the system you want to be designated as the Goliath Server component. Please note, SQL Express is not recommended for medium/large deployments of Goliath as there is a 8-10GB data retention limitation.

    1. Exit all programs
    2. To install Goliath, run the downloaded executable, 'GoliathServer.exe'
      1. To retain of copy of the latest installer, please open a support ticket.
    3. The executable will start the install process and display a Welcome installer
      1. mceclip5.png
    4. Click ‘Next’ to view the End User License Agreement. Read the agreement and if you agree with the terms, select ‘I agree to the terms of this license agreement’ and click ‘Next’. If you do not agree or do not wish to continue, select ‘I do not agree to the terms of this license agreement’ and click ‘Cancel’ to exit the installer
      1. mceclip6.png
    5. Enter your product license key provided by Goliath Technologies and select ‘Next’ to continue
      1. mceclip3.png
    6. Please verify and or specify the ‘STATIC IP Address’ or ‘DNS Name’ for the Goliath Performance Monitor Server and Web Interface ‘Console Port’. When finished select ‘Next’ to continue.
      1. mceclip8.png
    7. Once ‘Next’ is selected, the wizard will verify that the Console Port is available. If it is, Goliath Performance Monitor will then continue. 
      1. mceclip10.png
    8. The next step lets you select where to install the Goliath Performance Monitor program. When the appropriate location is confirmed or entered, click ‘Next’ to continue.
      1. The default location is ‘C:\Program Files (x86)\MonitorIT’.
      2. mceclip11.png
    9. If this is a full installation with an official license key, you will see the following options for configuring the database settings. Choose the top option for '(Default) Embedded SQL Express'
      1. mceclip5.png
    10. Please verify that the following installation settings are correct, if so select ‘Next’ to proceed with the installation or ‘Back’ to make the appropriate modifications.
      1. mceclip13.png
    11. During the installation process, a progress bar will show the progress of installing the Goliath Performance Monitor, as seen in the figure below. You will also see the installation of the SQL Express database installation take place if applicable.
      1. mceclip1.png
      2. Please Note:  At some points during the installation your screen may go blank. This is a normal part of the installation process.
    12. Once Goliath Performance Monitor and SQL Express, if applicable, are successfully installed the install program will display a message that the installation is complete Click ‘Finish’ to exit the install program.
      1. mceclip31.png

    You have successfully installed Goliath Performance Monitor and can now launch the application and continue to the Monitor Your Environment section below.

     

    Post Installation - Monitor Your Environment

    Now that Goliath Performance Monitor is installed, next you’ll want to configure monitoring for the applicable platforms. Please see the appropriate sections below for configuring your VMware vSphere, Citrix XenServer, Citrix Virtual Apps & Desktops, VMware Horizon or Epic System Pulse environment(s).

    When going through the product configuration steps, it is required to configure the relevant hypervisor first (if applicable), and then Citrix Virtual Apps & Desktops or VMware Horizon environments to follow.

    Hypervisor Monitoring

    Application & Desktop Virtualization Monitoring

    Healthcare Monitoring

     

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