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    Goliath Performance Monitor Installation Guide

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    Heather McLeod
    • Updated

    This article was updated to support v11.8 and newer of Goliath Performance Monitor.

    Article Contents

    Are You Ready to Install?

    Before proceeding, please ensure you have the following items available and prepared:

    1. Confirm that all applicable Prerequisites have been completed
    2. Goliath Performance Monitor Installation file has been download
    3. Your license key
      1. This should have been provided by Goliath Finance Dept upon purchase.
      2. If you do not have your license key please submit a support ticket and a member of the team will look it up and send it over to you. 

    Goliath Installation Steps

    Install w/ local SQL Express

    The Setup program will install the Goliath Performance Monitor (GPM) and SQL Express 2017 on the system you want to be designated as the Server computer. 

    1. Exit all programs
    2. To install GPM, run the downloaded executable, ‘gpmserver_setup64.exe’
    3. The executable will start the install process and display a Welcome installer
      1. mceclip5.png
    4. Click ‘Next’ to view the End User License Agreement. Read the agreement and if you agree with the terms, select ‘I agree to the terms of this license agreement’ and click ‘Next’. If you do not agree or do not wish to continue, select ‘I do not agree to the terms of this license agreement’ and click ‘Cancel’ to exit the installer
      1. mceclip6.png
    5. Enter your product license key provided by Goliath Technologies and select ‘Next’ to continue
      1. mceclip3.png
    6. Please verify and or specify the ‘STATIC IP Address’ or ‘DNS Name’ for the Goliath Performance Monitor Server and Web Interface ‘Console Port’. When finished select ‘Next’ to continue.
      1. mceclip8.png
    7. Once ‘Next’ is selected, the wizard will verify that the Console Port is available. If it is, Goliath Performance Monitor will then continue. 
      1. mceclip10.png
    8. The next step lets you select where to install the Goliath Performance Monitor program. When the appropriate location is confirmed or entered, click ‘Next’ to continue.
      1. The default location is ‘C:\Program Files (x86)\MonitorIT’.
      2. mceclip11.png
    9. If this is a full installation with an official license key, you will see the following options for configuring the database settings. Choose the top option for '(Default) Embedded SQL Express Database'.
      1. mceclip12.png
    10. Please verify that the following installation settings are correct, if so select ‘Next’ to proceed with the installation or ‘Back’ to make the appropriate modifications.
      1. mceclip13.png
    11. During the installation process, a progress bar will show the progress of installing the Goliath Performance Monitor, as seen in the figure below. You will also see the installation of the SQL Express database installation take place if applicable.
      1. mceclip1.png
      2. Please Note:  At some points during the installation your screen may go blank. This is a normal part of the installation process.
    12. Once Goliath Performance Monitor and SQL Express, if applicable, are successfully installed the install program will display a message that the installation is complete Click ‘Finish’ to exit the install program.
      1. mceclip31.png

    You have successfully installed Goliath Performance Monitor and can now launch the application and continue to the Monitor Your Environment section below.

    Install w/ Remote SQL Server

    The Setup program will install the Goliath Performance Monitor (GPM) system you want to be designated as the Server computer. Additional steps are also listed on how to connect Goliath to a Remote SQL Server.

    1. Download the database file onto the remote SQL Server and place it in your ‘DATA’ Directory
    2. Open SQL Management Studio and connect to the SQL Server
    3. Attach the ‘GoliathDB’ database to the SQL Server
    4. Once the attachment is complete:
      1. Define a Windows Account that has DBO rights to the database
      2. Make sure that the 'GoliathDB' database is set to the highest compatibility level
    5. Now, log onto the server where you will be install Goliath
    6. Confirm that the DBO account for the database has local admin rights on the Goliath Server.
      1. If it suggest to sign into the Goliath Server as this account before proceeding further
    7. Install the latest version of the SQL Native Client which will be needed for the SQL Server connection.
      1. Here is a link to version 11.0 - this is a 2 min Next>Next install
    8. To install GPM, run the downloaded executable, ‘gpmserver_setup64.exe’
    9. The executable will start the install process and display a Welcome installer
      1. mceclip5.png
    10. Click ‘Next’ to view the End User License Agreement. Read the agreement and if you agree with the terms, select ‘I agree to the terms of this license agreement’ and click ‘Next’. If you do not agree or do not wish to continue, select ‘I do not agree to the terms of this license agreement’ and click ‘Cancel’ to exit the installer
      1. mceclip6.png
    11. Enter your product license key provided by Goliath Technologies and select ‘Next’ to continue
      1. mceclip3.png
    12. Please verify and or specify the ‘STATIC IP Address’ or ‘DNS Name’ for the Goliath Performance Monitor Server and Web Interface ‘Console Port’. When finished select ‘Next’ to continue.
      1. mceclip8.png
    13. Once ‘Next’ is selected, the wizard will verify that the Console Port is available. If it is, Goliath Performance Monitor will then continue. 
      1. mceclip10.png
    14. The next step lets you select where to install the Goliath Performance Monitor program. When the appropriate location is confirmed or entered, click ‘Next’ to continue.
      1. The default location is ‘C:\Program Files (x86)\MonitorIT’.
      2. mceclip11.png
    15. If this is a full installation with an official license key, you will see the following options for configuring the database settings. Choose the bottom option for 'Manual Configuration'.
      1. mceclip12.png
    16. Please verify that the following installation settings are correct, if so select ‘Next’ to proceed with the installation or ‘Back’ to make the appropriate modifications.
      1. mceclip13.png
    17. During the installation process, a progress bar will show the progress of installing the Goliath Performance Monitor, as seen in the figure below. You will also see the installation of the SQL Express database installation take place if applicable.
      1. mceclip1.png
      2. Please Note:  At some points during the installation your screen may go blank. This is a normal part of the installation process.
    18. Once Goliath Performance Monitor is successfully installed the install program will display a message that the installation is complete Click ‘Finish’ to exit the install program. 
      1. Now that the installation is finished, there are a few more steps that need to be completed in order to connect Goliath & SQL.
      2. mceclip31.png
    19. Right click the desktop icon for "Goliath Performance Monitor" and run as admin
      1. Upon click you will see the below, click ok. 
      2. mceclip0.png
    20. Launch Windows Services and stop the MonitorIT Server Service
    21. Launch 'ODBC Data Sources (32-bit)' from WIndows Administrative Tools
      1. mceclip14.png
    22. When 'ODBC Data Sources (32-bit)' launches, by default it will be on the 'User DSN' tab. Switch to the 'System DSN' tab
      1. mceclip15.png
    23. You will see 2 entries listed, select the first one named "BreakoutRPM" and click the "configure" button
    24. Update the "server" field with the SQL Server and instance name where the database resides then choose 'Next'
      1. mceclip18.png
    25. Keep all default settings on the "How should SQL Server verify..." page and click 'Next'
      1. mceclip19.png
    26. Update the field 'Change the default database to:' to the name of the Goliath database. Also, if the checkbox for "attach database filename" is checked, please uncheck it and then click 'Next'
      1. The default name is 'GoliathDB' but check the SQL Server to be sure it wasn't customized.
      2. mceclip20.png
    27. Keep all default setting on the following page and click 'Finish'
      1. mceclip21.png
    28. A SQL Server Setup window will appear. Click the 'Test Data Source...' button to confirm the SQL Connection is successful. Then click 'OK' to save the configuration. 
      1. Please note, if your user account doesn't have rights to SQL it is ok if the test fails.  
      2. mceclip22.png
      3. mceclip23.png
    29. Now that the DSN is updated, feel free to close the ODBC Data Source application by clicking "OK".
      1. mceclip27.png
    30. Open Windows Services and right click the "MonitorIT Server Service" and go to "Properties"
    31. Go to the "Log On" tab
    32. Change the "Log on as" option to be "This account" and then enter the username and password of the SQL DBO account
      1. mceclip34.png
    33. Click Apply and then OK to save the setting. 
    34. You can now restart the MonitorIT Server Service
    35. Within 2-3 mins, if you refresh the Windows services screen you should now see another service called "MonitorIT Agent Service". Once you see that service created you can launch the technology and and continue to the next section. 

     

    Monitor Your Environment

    Now that Goliath Performance Monitor is installed, next you’ll want to configure monitoring for the applicable platforms. Please see the appropriate sections below for configuring your VMware vSphere, Citrix XenServer, Citrix Virtual Apps & Desktops, VMware Horizon or Epic System Pulse environment(s).

    When going through the product configuration steps, it is required to configure the relevant hypervisor first (if applicable), and then Citrix Virtual Apps & Desktops or VMware Horizon environments to follow.

    Hypervisor Monitoring

    Application & Desktop Virtualization Monitoring

    Healthcare Monitoring

     

     

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