The EUE Score report provides an at-a-glance view of the health of your end user experiences. Based on industry best-practices and displayed using a scale of 0-100 where 100 is best, overall score as well as individual end user experience metrics scores can be viewed quickly to understand which users may be experiencing issues over the selected time period.
Figure 1 - EUE Score Report
The legend at the bottom of the report displays the defaults rankings for each individual metric. Scores are additionally displayed in colors for quick identification of problem areas.
All scores are generated on a scale of 0-100 with scores in the Excellent range for each metric earning the highest value.
|ICA Round Trip Time (ICA RTT)||Displayed as milliseconds, round trip time between 0ms and 200ms generates an excellent score (100) score.|
|ICA Latency||Displayed as milliseconds, round trip time between 0ms and 100ms generates an excellent score (100).|
|Network Latency||Displayed as milliseconds, round trip time between 0ms and 100ms generates an excellent score (100).|
|Connection Speed||Displayed in Mbps, any connection speed over 50Mbps will generate an excellent score (100).|
You can set the timeframe, from the last 1 day up to 30 days, to view the metric scores. You can additionally select specific devices, XenApp servers or VDI, and delivery groups.
Click any individual user to filter the entire score report by just that user's scores.
Click any metric column to sort the table by that metric to see which are the worst or best performing.
In addition to the score report, you can track metric scores over time using the second tab within the report.
Here you can select machines, groups, or users to view the score trend graphs.